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Markus Groth - UNSW AUSTRALIA (Authors)
1723 - THE SPILL-OVER EFFECT OF CUSTOMER MISTREATMENT ON SUBSEQUENT CUSTOMERS
Friday, June 3, 2016 - Slot 6 (09:00 - 10:30) - IAE Building - Room 406
Markus Groth - THE UNIVERSITY OF NEW SOUTH WALES (Authors)
1376 - DEMANDING RESOURCES: INVESTIGATING NON-LINEAR AND INTERACTIVE EFFECTS OF SKILL UTILIZATION AND JOB DEMANDS ON UNPAID SICK LEAVE
Friday, June 3, 2016 - Slot 6 (09:00 - 10:30) - IAE Building - Room 401